excellent location near train station with attentive staff made my stay enjoyable

Nice staff, clean room.

Totally recommend for a brief pit stop

Clean, modern room, spacious bathroom with nice appliances, and a convenient complimentary shuttle that takes you directly to the nearby Metra station for easy access to the city.

None.

great space but poor service

The Junior suite had ample space for my family. The server in the restaurant was very attentive and friendly.

The club level services were unavailable during our stay.

A Delightful Getaway with Exceptional Service!

I had a wonderful experience during my stay! The staff went above and beyond to make my visit memorable. The cleanliness of the room impressed me, and I especially enjoyed relaxing at the on-site restaurant, which featured delicious, freshly prepared dishes. Highly recommend trying the brunch!

westin is a bright, modern hotel with a fantastic location near oak brook and downers grove. the indoor pool and fitness center are top-notch. i loved the lavender pillow roll-on touch. staff were super friendly, too!

could use a bit of paint touchup in the room.

I had a great experience staying here! The two breakfast vouchers helped out, though it felt a bit scarce for our family of four. The pool and hot tub were highlights, a truly awesome way to unwind. Plus, the Harry Carey's restaurant had delicious food, and our server was very friendly.

The Westin Chicago Lombard is beautifully decorated with spacious common areas, making it easy for seniors like me to navigate. The lobby's modern elegance and plenty of seating were especially welcoming. The location is convenient and accessible too.

More seating in dining areas for seniors would help.

My partner and I enjoyed our stay at the Westin Lombard, especially the spacious corner king room and the delightful pool area. While the breakfast options could improve, the staff’s attentiveness and the hotel's proximity to shopping centers made our trip enjoyable. Definitely worth another visit!

Staying at The Westin Chicago Lombard was a lovely experience! The room I had featured a cozy corner with an armchair perfect for curling up with a book. The ambiance of the hotel set a relaxing tone right from the start, and the heavenly bed was a true highlight of my stay.

The only downside was a slight delay during check-in.

The Queen Room was spacious and nicely decorated. I appreciated the clean linens and modern furniture. The bathroom was a highlight, with a sleek design and everything in good condition. Plus, I liked the added touches like a coffee maker and mini-fridge. However, some areas could use a little TLC, like the carpet showing some wear. Overall, it had a pleasant vibe.

Clean and comfy stay!

This place is super comfy and the staff is really friendly! The pool and hot tub were awesome vibes. The room was clean, just needed some paint touch-ups. Free parking is a big plus too! Just wish the dining options were a bit more varied, only a Starbucks and a restaurant, but still good for a quick bite.

i had a lovely time during our valentine's stay. everything exceeded my expectations compared to my previous trip in lombard, especially the excellent amenities and service. the pool was incredibly spacious and the staff was attentive, making my visit memorable.

the wi-fi connection was unreliable.

The late night munchies at Harry Caray's hit the spot, truly a culinary gem! David at the front desk was the real MVP, treating us like royalty! The pool vibes were just right too.

Management dropped the ball on payment, no heads-up about card issues.